Privacy and Cookies

On this page we explain clearly how we handle your personal data when you visit the site or contact us. We want you to know what information we collect, why we use it and what rights you have. This policy is written in line with EU Regulation 2016/679 (GDPR).

Who handles your data (the data controller)

Centro Rettifiche S.r.l.
Via A. Manuzio 4 – 30026 Portogruaro (VE)
VAT no. 04394750279
Email: [email protected]

The data controller is Centro Rettifiche S.r.l., the company behind the RVM MOTOR brand. For any question about privacy or your data you can write to us at the email address shown above.

What data we collect

We only collect the data we need to answer your requests. In practice there are two kinds of information:

• The data you give us through the contact form or when you message us: full name, type of contact (private individual, workshop or dealer, and any company name), country, phone number, email address, the engine code or car model you are interested in, any photos you attach (for example the plate showing the code, the engine or the vehicle logbook) and the text of your message.
• Some technical browsing data collected automatically by the site, such as the IP address, the browser and device type and the pages visited. These are used to run the site and keep it secure.

We do not ask you for special data (for example about your health) and we ask you not to include it in your messages, because we do not need it.

Why we process your data

We use the contact form data for a very simple reason: to answer your questions, check whether an engine is available and prepare a quote for you. The legal basis is your consent and the carrying out of pre-contractual steps taken at your request: in other words, we process the data because you are the one contacting us to get a reply or an offer.

Technical browsing data is processed to make the site work properly, keep it secure and, only if you give your consent, for statistics and marketing. In particular, with your consent we use Google tools (Google Ads and, where active, Google Analytics) to measure visits to the site and the effectiveness of our advertising campaigns. The legal basis is our legitimate interest in keeping the site secure and working and, for statistics and marketing, your consent.

How we use the data and who we share it with

Your data is not sold or passed to third parties for commercial purposes. It stays with us and is seen only by the people in our company who deal with answering requests.

To run the site and the email we rely on trusted technical providers, for example the hosting service that hosts the site. These providers process the data only on our behalf, as data processors, and on our instructions. We do not transfer your data outside the European Union; if that were to happen, we would only do so with the safeguards required by law.

How long we keep the data

We keep the contact form data, including any photos you attach, for as long as we need to handle your request and follow up on it. In general we keep it until it is needed to reply and, at most, for the period needed for any related steps (for example a quote or an order), after which we delete it or make it anonymous. Technical browsing data and cookies stay active for the times shown in the cookie section below. We log the IP address and the pages viewed for security and abuse prevention: this visit data is kept for at most 90 days and then deleted automatically.

Your rights

At any time, and free of charge, you can exercise the rights the law gives you over your data. In particular you can ask to:

• access the data we hold about you and know how we process it;
• correct or update inaccurate or incomplete data;
• delete your data, when it is no longer needed;
• object to the processing or restrict it in certain cases;
• withdraw the consent you gave us, without affecting any processing done before you withdrew it.

To exercise these rights just write to us at [email protected]. We'll reply as soon as we can. If you believe the processing does not comply with the law, you also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Cookies

Cookies are small files the site saves on your device. We use only a few, and only the ones that are really useful.

We use technical cookies needed to run the site: they are used, for example, to make the pages work and to remember your choice on cookie consent. These cookies do not require your consent because without them the site could not work properly.

We use statistics and marketing cookies (for example Google Ads and, where active, Google Analytics) only if you give your consent. We apply Google's advanced consent mode (Consent Mode v2): before you make your choice, all advertising and statistics cookies stay switched off by default and are only activated after you press "Accept" or enable them from "Customise".

For advertising we use Google Ads with the enhanced conversions feature: if you consent, when you submit the form or carry out an important action we send Google some data in encrypted form (such as email and phone number) for the sole purpose of measuring campaign conversions. Without your consent we send nothing. Google processes this data in accordance with its own privacy policy.

When you arrive on the site a banner appears with three choices: Accept, Decline or Customise. With "Customise" you can enable the statistics cookies and the marketing cookies separately. Your choice is saved so we don't have to ask you every time: if you accept, we also switch on statistics and marketing; if you decline, only the technical cookies stay active.

You can change your mind at any time: at the bottom of every page you will find the "Cookie preferences" link to reopen the panel and update or withdraw your consent. From your browser settings you can also block or delete cookies completely.

Changes to this policy

We may update this policy if our services or the law change. In that case we'll publish the updated version here, with the new date at the bottom of the page. We suggest you check it from time to time.

Approximate country and city geolocation from the IP address uses the free DB-IP Lite database. — IP geolocation by DB-IP

Last updated: November 2026.