Frequently asked questions about used and reconditioned engines
The answers to the questions we are asked most often. If you can't find what you are looking for, write to us: we are happy to help.
The engines
Are the engines used or new?
We sell used and reconditioned engines, not new ones. Used engines are removed from vehicles and checked in their main components; reconditioned engines have been overhauled and set up again.
What is the difference between used and reconditioned?
A used engine is removed from a vehicle and checked in its main parts. A reconditioned engine has been stripped down, machined and restored to as-new condition in the specified parts, and for this reason it comes with a longer warranty.
What does a reconditioned engine include?
It depends on the work done, which is always stated in the quote. It usually includes stripping down and cleaning, reboring of the cylinders and grinding of the crankshaft, overhaul of the cylinder head and valves, with new pistons, piston rings, bearings and gaskets. The work is carried out by RVM or by the partner machine shops we work with.
Does the engine come complete with ancillaries?
It depends on the engine: the listing always states whether it is complete, without ancillaries or bare block only. If you are unsure, write to us and we will confirm it before you buy.
Code and compatibility
How do I know if it fits my car?
The reliable way is the engine code: tell us yours and we will check compatibility. Alternatively, send us a photo of the vehicle registration document on WhatsApp. We do not go by the number plate.
Where do I find the engine code?
It is stamped on the engine block and is often shown on the vehicle registration document. If you can't find it, send us a photo of the registration document or of the engine bay and we will look for it together with you.
Warranty and fitting
What warranty do you provide?
From 6 to 12 months on used engines and from 12 to 24 months on reconditioned ones, depending on the engine. The exact duration is written in the contract for each engine.
What should I do when fitting it?
Do not open or modify the engine; when fitting it, change the oil, filters, coolant and the timing belt. If you notice anything, write to us before taking any action.
Orders, shipping and returns
How much does it cost?
The price is on request: tell us the engine code or send us a photo of the registration document and we will prepare a quote with shipping included.
How do I order?
You write to us on WhatsApp, we send you the quote, then a link to enter your details; finally you receive the contract and proforma invoice, which can also be signed from your phone.
What are the delivery times?
They vary depending on the engine and where it comes from: we state them in the quote, before you order.
Do you ship across Europe?
Yes, we ship throughout Europe on pallets, with tracking all the way to the destination.
Can I collect it in person?
No, collection is not available: the engines are dispatched from our warehouses and those of our suppliers, always by courier on pallets.
What if it arrives damaged?
Check the package in front of the courier, sign "with reservation", take some photos and write to us straight away: we will take care of the solution.
Can I return it?
If you are a private individual you have the right of withdrawal within 14 days, provided the engine has not been fitted and comes back as it was sent. For businesses the warranty applies, not the right of withdrawal.
Do you issue an invoice?
Yes, we issue a proper invoice, both for private individuals and for businesses.
Didn't find your answer?
Message us on WhatsApp: we will reply as soon as possible.